Bright has now consolidated all its products under a single roof called BrightHub. You can now change any Subscription, Plan, or Account-related issues concerning Surf Payroll from BrightHub. The legacy identity service has been moved to a more secure and reliable Azure B2C Identity Services and it includes multi-factor authentication using the phone (SMS), authenticator app, or email. 

All features that you used to operate under the User Profile, will now be redirected and performed under BrightHub. To access the User Profile, complete the steps mentioned.

1. Login to Surf Payroll using your credentials.
2. The Business Listing page opens. Select the business you want to access the User Profile for.
3. Click the User Login dropdown, located to the left of the business name at the top-right corner.
4. Click Profile. You will be redirected to the BrightHub Manage BrightID page
5. With the consolidation implemented, you will be able to access and manage all User Profile requirements under BrightHub's Manage Bright ID page. You will find the detailed help here.